Serena TeamTrack
TeamTrack for Defect and Issue Management is a Web-architected defect and issue tracking solution that shares information among multiple team members and customers. TeamTrack enables you to manage and resolve issues actively, effectively and efficiently in a real-time environment. Try it for yourself, download TeamTrack now from www.serena.com
Key Benefits Include:
- Customizable system that works the way you work.
- Extensible solution that can track multiple projects for multiple teams.
- Promotes enterprise-wide team communications.
- Automates escalation of problem areas to ensure timely resolution.
- Quick and easy customizable reporting in real-time.
- Allows on-the-fly upgrades and changes (subject to administrative privileges).
- Universal accessibility via a Web browser, anywhere, anytime.
Web-architected
Many defect management software tools are Web-enabled, meaning that Web components are merely tacked onto client-server-based applications. All TeamShare products are Web-architected, which means they have been constructed from the ground up as Web applications, resulting in:
- True collaboration among teams by sharing a single data source.
- Lower cost of ownership than conventional client-server systems.
- No software to distribute, install, configure, maintain or upgrade at individual user sites.
- Faster, low-cost deployment-with no system downtime required.
- Universal accessibility via PC or a Palm Pilot handheld device.